Privacy Policy

1. Information we collect

We collect information you provide directly when you:

• Submit the contact form — your name, email address, subject, and message.
• Submit the registration form — your name, email address, phone number, role (student/parent/tutor), and area of interest.
• Enrol a student with us — a parent/guardian's email, phone number, and home address, along with each enrolled child's name, grade level, and requested subject.

We do not collect payment card details through this website. Enrollment fees are arranged directly with our team via mobile money or bank transfer, as described during enrollment.

2. How we use your information

• To respond to enquiries submitted through the contact form.
• To process registrations and enrollments and arrange tutoring sessions.
• To send session, invoice, and administrative notifications by email.
• To keep our records of enquiries, registrations, and enrollments for administrative purposes.

We do not sell your information to third parties, and we do not use it for advertising.

3. Cookies and sessions

This site sets a single session cookie (dartutors_session) used to keep forms working correctly (for example, remembering form input after a validation error) and to keep administrators signed in to the admin panel. We do not use third-party advertising or analytics cookies.

4. Third parties we work with

We use the following third-party services to operate this site:

• Email delivery — form submissions and notifications are sent via our SMTP mail provider.
• YouTube — video content on this site is embedded from or links to YouTube; Google's own privacy policy applies when you watch or interact with embedded/linked videos.

These providers only receive the information necessary to perform their function (e.g. delivering an email) and are not permitted to use it for their own purposes.

5. Data retention

We keep contact, registration, and enrollment records for as long as needed to provide our services and maintain administrative records, or until you ask us to delete them (subject to any legal or accounting obligations to retain certain records).

6. Your rights

You can ask us at any time to tell you what information we hold about you, correct inaccurate information, or delete your information. Contact us using the details below and we'll respond within a reasonable time.

7. Children's information

Because we provide tutoring to school-age students, the enrollment form necessarily collects a child's name, grade level, and subject needs. This information is submitted by a parent or guardian, is used solely to arrange and deliver tutoring, and is not shared beyond what's needed to provide that service.

8. Security

We take reasonable technical measures to protect the information you submit, including restricting access to administrative records to authenticated staff accounts. No online system can be guaranteed 100% secure, but we work to keep your information safe.

9. Changes to this policy

We may update this policy from time to time to reflect changes in how the site works. The "last updated" date at the top of this page will always reflect the latest version.